[Returns / Defectives / Cancellations] p>
- For defective products, please contact within 48 hours from the delivery date. Since it is hand-woven, there is no perfect one like machine-woven, and please understand that some distortion and small difficulties are the taste of the product. We carefully inspect the products and describe the items that should be noted in the item description column as much as possible. In addition, we will send it after performing detailed maintenance before shipping. In the unlikely event of major damage not listed, we will accept returns. After contacting us, please return it by freight collect . After arriving, we will check the item and process the refund. li>
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- For returns or cancellations due to customer's convenience, we can return them by contacting within 48 hours from the delivery date of . However, please note that there is a 7% restocking fee regardless of the payment method. In addition, the shipping fee at the time of shipping is not refundable. We will refund the amount after deducting the return fee and shipping fee. Please contact us within 48 hours and return it to our shop within 7 days . Please note that the shipping fee for returning the product will be borne by the customer . Refunds will be processed within one month after the item is returned. li>
- Items using the discount coupon code are not eligible for returns. note that. li>
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